This page is for current Certified Roofing Specialists Inc. clients. Use the form above to book a protection plan visit, file a workmanship guarantee claim, request a rework, or ask a question. We respond within one business day. For an active leak, call (201) 841-3858 so we can prioritize it.
You hired CRS, the job is done, and now you need something handled. That should be simple, so it is. Fill out the form with the address where we did the work and tell us what is happening. We pull your project file, confirm what is covered, and get back to you within one business day with a scheduling window.
What to Use This Form For
•Protection plan service. Book your annual inspection and gutter cleaning, or request an earlier visit after a storm.
•Warranty claim. Report an issue with CRS-completed work covered by your written workmanship guarantee.
•Rework request. Something from a recent job needs a second look. We come back and make it right.
•General question. Anything about your completed project, your plan, or your coverage.
Water coming in now? Skip the form and call (201) 841-3858. Active leaks get prioritized, including emergency tarping.
Why Homeowners Pick CRS
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Local New Jersey Company
Based in Basking Ridge and built on real New Jersey roofing experience, not an out-of-state storm crew that disappears after the job. We answer the phone and we are here for the warranty.
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Licensed and Fully Insured
Fully licensed and insured for safe, professional roofing work. You can verify our New Jersey home improvement contractor license through the Division of Consumer Affairs before you sign anything.
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Free Written Inspection
A licensed roofer walks every slope, checks every flashing detail, and inspects the attic where access allows. You get a written report with photos, a clear explanation of the problem areas, and our honest recommendation.
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Honest Recommendation
If a repair will hold, we say repair. If your roof has five good years left, we say so in the inspection notes and walk away from the bigger job. We would rather earn your trust now and your replacement when you actually need it.
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Trusted Crews, Written Standard
We use crews with years of experience in NJ roofing, and every crew is held to the same written standard on every job. The person on your roof knows what a proper flashing detail and nailing pattern look like.
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Clean Job Sites
We protect landscaping before we start and sweep every nail with a magnet at the end of each day. When we load out, your yard is in better shape than when we showed up, and your gutters are left clean.
Your Warranty and Coverage
There are two kinds of coverage on most CRS jobs, and it helps to know which is which. Your workmanship guarantee covers the installation and is written into your project paperwork. Your manufacturer warranty covers defects in the materials themselves and is registered with the shingle manufacturer. They are separate, and a given issue usually falls under one or the other. When you submit a request, we pull your file and tell you exactly which coverage applies, so you are not left guessing. If you carry a protection plan, your annual inspections and member benefits run through this same form.
Not a CRS Client Yet?
This page is for homeowners and communities CRS has already worked with. If you are new and want an estimate, the right starting point is a free roof inspection. We come out, document the roof with photos, and give you a written report and a real cost range with no pressure. Request your free inspection, or learn more about our roofing services.
Protection plans · Roof repair · Roof replacement · Free inspection (new clients)
Client questions
Existing-Client FAQ
How fast will CRS respond to my service request?
Within one business day on every existing-client request. Active leaks and storm emergencies get priority routing, usually same-day response. Call (201) 841-3858 directly for fastest response on active leaks, phone routing is faster than form submission for emergencies. CRS pulls your project file before the callback.
Is this form for warranty claims too?
Yes. Workmanship guarantee claims start here. CRS confirms the visit by phone within one business day, then schedules the warranty inspection. If the claim is approved, the repair is at no cost to you inside the written guarantee window. Manufacturer defects route through the manufacturer's warranty separately.
I have a Protection Plan. How do I book my annual inspection?
I had work done by CRS over a year ago. Am I still covered?
The workmanship guarantee covers the window written into your project paperwork. Manufacturer warranties on shingles and materials run separately and are typically longer. Submit this form with your project address and CRS will pull your file before the callback. Coverage status is confirmed when CRS calls back.